Delivery and order tracking
Delivery
Orders are shipped within 24 to 48 business hours.
Please note that during collection launches, private sales or sales, this period may be extended.
METROPOLITAN FRANCE:
Free collection point for purchases over €85
Free standard delivery for purchases over €100
- Delivery to a relay point for €5
- Delivery time: 3 to 7 working days after order dispatch
- Standard delivery at €8
- Delivery time: 2 to 4 working days after the order is shipped
- Express delivery for €15
- Delivery time: 1 to 2 working days after the order is shipped
Free standard and collection point delivery for purchases over €120
- Delivery to a relay point for €5
- Delivery time: 3 to 7 working days after the order is shipped
- Standard delivery at €12 (delivery time 24 to 48 hours)
- Delivery time: 2 to 4 working days after the order is shipped
- Express delivery for €25
- Delivery time: 1 to 2 working days after the order is shipped
NETHERLANDS AND GERMANY
Free standard and collection point delivery for purchases over €200
- Delivery to a relay point for €8
- Delivery time: 3 to 7 working days after order dispatch
- Standard delivery at 16.5€
- Delivery time: 2 to 4 working days after the order is shipped
- Express delivery for €25
- Delivery time: 1 to 2 working days after the order is shipped
Spain
Free delivery to collection point for purchases over €120
Free Standard Delivery for purchases over €250
- Delivery to a relay point for €5
- Delivery time: 3 to 7 working days after order dispatch
- Standard Delivery from €15 (*Prices calculated based on a 1kg package.)
- Delivery time: 2 to 4 working days after the order is shipped
- Express delivery at €27
- Delivery time: 1 to 2 working days after the order is shipped
Western Europe (Austria, Ireland, Italy and Portugal excluding specific territories.)
PLEASE NOTE: DELIVERY TO THE UK IS SUBJECT TO CUSTOMS CHARGES FOR ALL ORDERS OVER €89.
Free delivery for purchases over €250
- Standard delivery from €15 (*Prices calculated based on a 1kg package.)
- Delivery time: 2 to 4 working days after the order is shipped
- Express delivery at €27
- Delivery time: 1 to 2 working days after the order is shipped
EUROPEAN UNION ZONE 3
(Czech Republic, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden, Switzerland)
Standard delivery: from €20*
Delivery time: 4 to 10 working days depending on the delivery areas
*Prices calculated based on a 1kg package.
EUROPEAN UNION ZONE 4
(Bulgaria, Croatia, Cyprus, Finland, Greece, Malta, Romania, Iceland)
Standard delivery: from €25*
Delivery time: 4 to 10 working days depending on the delivery areas
*Prices calculated based on a 1kg package.
Return costs
Return shipping costs are the customer's responsibility. Return shipping costs will be automatically deducted from the refund.
Metropolitan France: €8.90*
Europe
• Zone 1 (Belgium, Germany, Luxembourg, Netherlands): €10.90*
• Zone 2 (Austria, Ireland, Italy, Portugal, Spain): €14.80*
• Zone 3 (Czech Republic, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden, Switzerland): €16.50*
• Zone 4 (Bulgaria, Croatia, Cyprus, Finland, Greece, Malta, Romania, Iceland): €25.10*
United Kingdom: €16.50*
*Prices calculated based on a 1kg package.
When your order is shipped, you will receive an email with your package's tracking number.
*For any delivery outside Metropolitan France, the Customer agrees to pay all taxes due on the importation of products, customs duties, value added tax, and all other taxes due under the legislation of the country where the order is received.