General Conditions of Sale (GCS)
Last updated: 20/11/2024
These general terms and conditions of sale are entered into between:
ESCANDELLE PARIS
- Registered office: 70 Avenue Victor Hugo, 93300 Aubervilliers
- Intra-Community VAT number: FR13831711239
- Email: eshop@escandelle.fr
- Telephone: +33 9 87 33 50 09
Hereinafter referred to as "The Seller"
ON THE ONE HAND,
And :
Anyone wishing to make a purchase via the Seller's website, at https://escandelle.com/ ,
Hereinafter referred to as "The Client" or "The Buyer"
ON THE OTHER HAND.
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1. Purpose
These General Terms and Conditions of Sale aim to define the contractual relationship between the Seller and the Customer, and the conditions applicable to any purchase made through the Seller's online store https://escandelle.com/ , hereinafter referred to as "the Site".
By these General Terms and Conditions of Sale, the Customer prohibits any purchase for resale, within the meaning of article L 110-1 of the Commercial Code.
The Customer must be at least 18 years old and have the legal capacity or parental authorization to place an order on the Site.
Purchasing a product through the Site implies the Customer's full and unreserved acceptance of these General Terms and Conditions of Sale. These terms and conditions shall prevail over any other general or specific terms and conditions of the Customer.
The Seller reserves the right to modify these General Terms and Conditions of Sale at any time. However, it is agreed that the Terms and Conditions applicable to the Customer will be those in effect on the date of their order on the Website.
These General Terms and Conditions of Sale are the exclusive property of the Seller. Any reproduction, even partial, is strictly prohibited.
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2. The site
2.1 The Escandelle.com website (hereinafter the "Site") is an e-commerce website accessible via the Internet at https://escandelle.com/ and is open to any user of this network.
2.2 The Website offers for sale a variety of women's clothing and accessories (hereinafter referred to as the "Product(s)") to internet users browsing the Website (hereinafter referred to as the "User(s)"). For the purposes of these terms and conditions, it is agreed that the User and Escandelle Paris shall be collectively referred to as the "Parties" and individually as a "Party," and that a User who has placed an order shall be referred to as the "Buyer." The rights and obligations of the User necessarily apply to the Buyer.
2.3 Escandelle Paris reminds the Buyer that the Products are exclusively for their personal use and are in no way related to their professional activity. Escandelle Paris reserves the right to refuse to fulfill the order.
2.4 Any order for a Product offered on the Site implies consultation and express acceptance of the General Terms and Conditions of Sale by ticking the box provided for this purpose before any order.
As a reminder, in accordance with the provisions of Articles 1316 to 1316-4 of the Civil Code, supplemented by Decree No. 2001-272 of March 30, 2001, taken for the application of Article 1316-4 of the Civil Code and relating to electronic signatures, Escandelle Paris specifies that the validation of the order form as specified in Article 5.3 below constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature.
2.5 The General Terms and Conditions of Sale are intended to define the rights and obligations of the Parties arising from the online sale of Products offered on the Site.
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3. Products and services
The products available on Escandelle Paris are described and presented as accurately as possible. However, errors or omissions may occur, which the Customer acknowledges and accepts.
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4. Orders
- Any order placed on the site is considered firm and final after payment validation.
- The Seller reserves the right to refuse an order for legitimate reasons (stock problems, fraud, spam, etc.).
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5. Price and payment terms
- The prices shown are expressed in euros (€), including all taxes (TTC).
- Delivery costs are indicated during the ordering process.
- Payments can be made by credit card, PayPal, or any other means offered on the site (ShopPay,...).
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6. Delivery
- The products are delivered to the address indicated by the Customer when placing the order.
- The Seller undertakes to respect the indicated delivery times, except in cases of force majeure.
- Delivery costs and terms are specified before order confirmation.
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7. Right of withdrawal
In accordance with the provisions of European Directive 2011/83/EU and French legislation (Article L221-18 of the Consumer Code):
- The Customer has a period of 14 days from receipt of their order to exercise their right of withdrawal.
- To exercise this right, the Customer must contact the Seller via https://escandelle.com/apps/return_prime or eshop@escandelle.fr
Exceptions: The right of withdrawal does not apply to personalized products or products liable to deteriorate rapidly.
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8. Legal Guarantees
Products sold on Escandelle.com benefit from:
- Legal guarantee of conformity (articles L217-4 to L217-14 of the Consumer Code).
- The guarantee against hidden defects (articles 1641 to 1649 of the Civil Code).
For any complaints, the Customer can contact eshop@escandelle.fr
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9. Personal Data
Escandelle.com collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and French law.
- The data collected is used solely for order management and customer service improvement.
- The Client has the right to access, modify, and delete their data by contacting Escandelle Paris.
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10. Disputes and applicable law
- These Terms and Conditions are governed by French law.
- In the event of a dispute, the parties agree to seek an amicable solution before resorting to the competent courts.
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11. Customer Service
For any questions or complaints, the Customer can contact customer service:
eshop@escandelle.fr