Terms of sale
Last updated: 20/11/2024
These general terms and conditions of sale are entered into between:
ESCANDELLE PARIS
- Registered office: 70 Avenue Victor Hugo, 93300 Aubervilliers
- Intra-Community VAT number: FR13831711239
- Email: eshop@escandelle.fr
- Telephone: +33 9 87 33 50 09
Hereinafter referred to as "the Seller"
OF THE ONE PART,
and:
Any person wishing to make a purchase via the Seller's website, at the address https://escandelle.com/,
Hereinafter referred to as "the Customer" or "the Buyer"
OF THE OTHER PART.
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1. Purpose
These General Terms and Conditions of Sale are intended to define the contractual relationship between the Seller and the Customer, and the conditions applicable to any purchase made through the Seller's online store https://escandelle.com/, hereinafter referred to as "the Site".
Under these General Terms and Conditions of Sale, the Customer undertakes not to make any purchase for resale, within the meaning of Article L 110-1 of the French Commercial Code.
The Customer must be at least 18 years of age and have legal capacity, or hold parental authorisation enabling them to place an order on the Site.
The acquisition of a product through the Site implies the Customer's full and complete acceptance of these General Terms and Conditions of Sale. They shall prevail over any other general or specific terms and conditions of the Customer.
The Seller reserves the right to amend these General Terms and Conditions of Sale at any time. It is, however, agreed that the Terms applicable to the Customer shall be those in force on the date of their order on the Site.
These General Terms and Conditions of Sale are the exclusive property of the Seller. Any reproduction, even partial, is strictly prohibited.
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2. The site
2.1 The Escandelle.com website (hereinafter the "Site") is an e-commerce website accessible via the Internet at the address https://escandelle.com/ and is open to any user of this network.
2.2 The Site offers for sale a variety of women's clothing and accessories (hereinafter the "Product(s)") to Internet users browsing the Site (hereinafter the "User(s)"). For the purposes hereof, it is agreed that the User and Escandelle Paris shall be collectively referred to as the "Parties" and individually as a "Party", and that the User who has validated an order shall then be referred to as the "Buyer". The rights and obligations of the User necessarily apply to the Buyer.
2.3 Escandelle Paris points out that the Products are intended exclusively for the Buyer's personal use, without any direct connection with the Buyer's professional activity. Escandelle Paris reserves the right to refuse to fulfil the order.
2.4 Any order for a Product offered on the Site requires the prior consultation and express acceptance of the General Terms and Conditions of Sale by ticking the box provided for this purpose before placing any order.
As a reminder, in accordance with the provisions of Articles 1316 to 1316-4 of the French Civil Code, supplemented by Decree No. 2001-272 of 30 March 2001, adopted for the application of Article 1316-4 of the Civil Code and relating to electronic signatures, Escandelle Paris specifies that the validation of the order form, as set out in Article 5.3 below, constitutes an electronic signature which, between the Parties, has the same value as a handwritten signature.
2.5 The purpose of the General Terms and Conditions of Sale is to define the rights and obligations of the Parties arising from the online sale of the Products offered on the Site.
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3. Products and services
The products available on Escandelle Paris are described and presented as accurately as possible. However, errors or omissions may occur, which the Customer acknowledges and accepts.
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4. Orders
- Any order placed on the site is considered firm and final once payment has been validated.
- The Seller reserves the right to refuse an order for legitimate reasons (stock issues, fraud, spam, etc.).
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5. Prices and payment terms
- The prices shown are expressed in euros (€), including all taxes (VAT included).
- Delivery costs are indicated during the ordering process.
- Payments may be made by bank card, PayPal, or any other method offered on the site (ShopPay,...).
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6. Delivery
- Products are delivered to the address provided by the Customer when placing the order.
- The Seller undertakes to comply with the delivery times indicated, except in cases of force majeure.
- Delivery costs and terms are specified before the order is validated.
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7. Right of withdrawal
In accordance with the provisions of European Directive 2011/83/EU and French legislation (Article L221-18 of the French Consumer Code):
- The Customer has a period of 14 days from receipt of their order to exercise their right of withdrawal.
- To exercise this right, the Customer must contact the Seller via https://escandelle.com/apps/return_prime or eshop@escandelle.fr
Exceptions: The right of withdrawal does not apply to personalised products or products liable to deteriorate rapidly.
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8. Legal warranties
Products sold on Escandelle.com benefit from:
- The legal warranty of conformity (Articles L217-4 to L217-14 of the French Consumer Code).
- The warranty against latent defects (Articles 1641 to 1649 of the French Civil Code).
For any complaint, the Customer may contact eshop@escandelle.fr
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9. Personal data
Escandelle.com collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and French law.
- The data collected is used solely for order management and the improvement of customer service.
- The Customer has a right of access, rectification and erasure of their data by contacting Escandelle Paris.
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10. Disputes and applicable law
- These General Terms and Conditions of Sale are governed by French law.
- In the event of a dispute, the parties undertake to seek an amicable solution before referring the matter to the competent courts.
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11. Customer service
For any question or complaint, the Customer may contact customer service:
eshop@escandelle.fr